ADT - A year with no service! A joke.

<p>So disappointing. We've requested just over a year ago for our alarm system to be moved from one business premises to another. The move is literally a door away and we were sure it would be a prompt and easy transition. It is now 12 months later and our alarm system is still at our old business premises. </p> <p>We were promised over 100 times by close to 100 consultants that the system would be moved. But then the unprofessionalism went rocketing when we were advised firstly that move of the system was done free of charge and then advised by another consultant that it would cost R1500? To top it off we were blatantly told by a technician that he would not be able to make it to have the system moved as the roads are too wet?</p> <p>What ludacris from such a big name in the security industry. After all the bull, we still considered to make use of ADT as our security provider after being burglared whilst asleep inside our home yet no one at ADT had the expertise and customer service to retain us as clients.</p> <p>We have settled the account and are now putting in a final request for this contract to be cancelled with immediate effect. Being advised that our contract only lapses on July 2017 and that we are bound to the contract is the last thing we want to hear as it is completely unheard of and unfair for us to pay for services that we do not enjoy and have not enjoyed for over 1 year!!!!!</p> <p>Contract number : BRI01536 </p> <p>To mention all the *********** people we have spoken to would be tiring and to express the stress we've experienced is not worth the stress.</p> <p> </p> <p>Cancel this contract immediately!</p> <p> </p> <p>A grossly disappointed ex ADT client.</p>