DB
Derek B
1 reviews | Active since Dec 2019
18 Mar 2021, 12:15
Account issues
I moved into a rented property. At the time the landlord had to fix the alarm system. I have signed a contract for an armed response service. The landlord have not paid for all the work yet and now ADT has placed the outstanding amount on my account.
They keep sending me messages that my account is in arrears, which is not true.
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Replies (2)0
Replies (2)
Adt Security's replyOfficial
23 Mar 2021, 14:38Dear Derek
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Adt Security's reply23 Mar 2021, 14:38
Official
Dear Derek
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
DB
Derek B's updateReviewer Update
30 Mar 2021, 08:11In keeping with ADT's poor customer service they have not yet contacted me neither sent me the updated statement as per my last call to them.
DB
Derek B's update30 Mar 2021, 08:11
Reviewer Update
In keeping with ADT's poor customer service they have not yet contacted me neither sent me the updated statement as per my last call to them.