Account Feedback

This will be the 3rd time I had to approach Hello Peter to ensure that ADT contact me back as I phoned ADT on Monday the 11th of May 2015 and spoke to Dorothy. She said she will forward my concern to credit. On Tuesday 12 May 2015 I forward an email to ADT(Ticket: E250A***E Re: KRU00153) stating my problem. No one from ADT made an effort to contact me since I lodge the complain wrt my account. The problem is that they charge me for services that was not supposed to be charged, like P-213516 was a curtesey call. I spoke to Jeff Fail, the technition that did the job and the area manager Port Elizabeth and they promised to fix the wrong billing, which they never did. The second PA 521466, they charge me for cancelling my contract with them. This contract was cancelled due to ADT that bridge contract due to non service delivery.