RR
Rodney R

1 reviews | Active since Aug 2018

06 Mar 2026, 09:22

Account department useless

Receive statement today 5/3/26 Shows overdue . Made payment on 28/2/26. Phone but have to hold for more than 5minutes . What an useless accounts department . I can never speak to them . Mysterious department at Adt .

0
Replies (4)
Adt Security
Adt Security's reply06 Mar 2026, 10:38
Official
Dear Rodney Rhode
 
We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further.  Kind Regards Fidelity-Adt 
RR
Rodney R's update06 Mar 2026, 14:16
Reviewer Update
Some officer phoned & said I'm in arrears
.I take offence to that .
I paid 28th February for March .
Got no clue what's she's doing .
Account in a mess .
Last month no issues . Account nil .
Suddenly now I'm in arrears .
Getting hold of the media to expose this inaccuracy .
RR
Rodney R's update06 Mar 2026, 14:18
Reviewer Update
Trying to get hold of CEO . Wahl Baartman .
He should know about his *********** department
RR
Rodney R's update10 Mar 2026, 15:50
Reviewer Update
Adt sent statement but Don't show payment .
I said they don't know what they doing .
Accounts department not up to standard .
How disappointing