Account Debited without alarm in working condition

In middle December 2014 ADT came to my house after I requested them to connect/activate an alarm system already installed by the previous owner. I was told alterations must be done and a call out was booked.<br> On the 19th of January 2015 An ADT technician came and told me that the information on the callout was incorrect and that it must be modified before he can begin working.<br> Since then I heard nothing of ADT. On the beginning of March the ADT service fee were deducted from my bank account and I don't even have a ADT alarm activated or in working condition!!!<br> <br> I Contacted them and was told to send a email to [Email Removed] . I did, but again on the 1st of April 2015 the service fee was again deducted and still don't have a alarm activated or in a working condition<br>