Account debited twice

Item: Adt Security
Rating: 1
Author: Harold L

On the 19th ADT debited my account and previous they debited my account on the 15th July 2019 which I know off. When I call I was told the account dept is only working Monday-Friday. the amount the debited last I dont know what is for because it's the same premium I pay every month. This is so frustrating because I have to wait for Monday to enquire. Honestly your service is very poor in terms of accounts.

Helpful (0)

Replies (1)

Adt Security's replyOfficial

22 Jul 2019, 07:03

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.

Kind regards
Fidelity-Adt

Adt Security's reply22 Jul 2019, 07:03

Official

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.

Kind regards
Fidelity-Adt