BB
Bheki B
1 reviews | Active since Aug 2023
06 Oct 2023, 18:44
3 months ago, I canceled the contract I had with ADT
3 months ago, I canceled the contract I had with ADT. They are still debiting my account, part of my cancelation was their poor service and unauthorized debit. Unexplainable additional charges on the agreed monthly fees. Being undermined by their managers when bringing issues into their attention. False promises about refunding me which never happened instead they still debiting my account, resulting into additional bank charges when reversing the debit
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Replies (4)0
Replies (4)
Adt Security's replyOfficial
09 Oct 2023, 15:02Dear Bheki
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Fidelity-Adt
Adt Security's reply09 Oct 2023, 15:02
Official
Dear Bheki
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Fidelity-Adt
BB
Bheki B's updateReviewer Update
12 Oct 2023, 16:47Till to date I haven't heard from the so called Social Media officer. No one from ADT has attended to my concerns.
Lastly I spoke a a lady by the name of Mpho who made empty promises.
Clearly ADT doesn't care about people it's all about making profits for them.
Lastly I spoke a a lady by the name of Mpho who made empty promises.
Clearly ADT doesn't care about people it's all about making profits for them.
BB
Bheki B's update12 Oct 2023, 16:47
Reviewer Update
Till to date I haven't heard from the so called Social Media officer. No one from ADT has attended to my concerns.
Lastly I spoke a a lady by the name of Mpho who made empty promises.
Clearly ADT doesn't care about people it's all about making profits for them.
Lastly I spoke a a lady by the name of Mpho who made empty promises.
Clearly ADT doesn't care about people it's all about making profits for them.
Adt Security's replyOfficial
13 Oct 2023, 11:58Dear Bheki B
We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Adt Security's reply13 Oct 2023, 11:58
Official
Dear Bheki B
We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Adt Security's replyOfficial
13 Oct 2023, 14:32dDear Bheki B
We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Adt Security's reply13 Oct 2023, 14:32
Official
dDear Bheki B
We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
We apologise for the delayed response to your query/complaint. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt