lK
louisa K
1 reviews | Active since Jan 2023
30 Jan 2023, 13:13
2599 bad reveiws FOR A REASON...HORRENDUS SERVICE TO A PENSIONER???
I sold my house back in October and notified ADT to cancel and will revert back once i have acquired a new property to resume. I sent numerous emails, had my daughter call them and was assured that the services were cancelled, and NO FURTHER debits would be processed. I have been debited every month since and when i call i get given the run around. I AM 70, I AM OLD, I AM TIRED AND MY LAST MONIES ARE BEING COMPROMISED!!!! CAN SOMEONE PLEASE INTERVENE...THE OMBUDSMAN SOME ONE! THIS IS SURELY NOT LEGAL.
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Replies (3)
Adt Security's replyOfficial
30 Jan 2023, 15:09Dear Louisa K
We apologise for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further.
We apologise for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further.
.
Kind Regards
Fidelity-Adt
Adt Security's reply30 Jan 2023, 15:09
Official
Dear Louisa K
We apologise for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further.
We apologise for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further.
.
Kind Regards
Fidelity-Adt
lK
louisa K's updateReviewer Update
30 Jan 2023, 15:38thats what you guys say and then you dont call us, its all over hello peter...if no one calls im taking this further with my lawers, i have email trails and names of people i have spoken to
lK
louisa K's update30 Jan 2023, 15:38
Reviewer Update
thats what you guys say and then you dont call us, its all over hello peter...if no one calls im taking this further with my lawers, i have email trails and names of people i have spoken to
Adt Security's replyOfficial
30 Jan 2023, 16:13Dear Louisa K
We have escalated your concerns and someone will contact you shortly to further discuss.
Kind Regards
Fidelity-Adt
We have escalated your concerns and someone will contact you shortly to further discuss.
Kind Regards
Fidelity-Adt
Adt Security's reply30 Jan 2023, 16:13
Official
Dear Louisa K
We have escalated your concerns and someone will contact you shortly to further discuss.
Kind Regards
Fidelity-Adt
We have escalated your concerns and someone will contact you shortly to further discuss.
Kind Regards
Fidelity-Adt