ZK
Zuko K
1 reviews | Active since Oct 2018
25 Jun 2019, 00:40
Wrong account number
They sent me a letter and an email to settle my account, all to find out they sent me a wrong reference number(account no.). Been receiving calls from debt collectors, I've faxed proof of payment countless times, I even tried to reach them but they don't get back to me after I explain what they did. This is reflecting bad on my credit score, can't even get a job because I don't have a clear credit
Helpful (0)
Replies (3)0
Replies (3)
ADRS Diversified Services's replyOfficial
25 Jun 2019, 08:56Good day Zuko,
Thank you for bringing this to our attention, please can you provide us with your contact details/email address in order to investigate the matter further, we will thereafter revert back to you immediately. Apologies for the inconvenience/frustration caused. ADRS Diversified Services.
Thank you for bringing this to our attention, please can you provide us with your contact details/email address in order to investigate the matter further, we will thereafter revert back to you immediately. Apologies for the inconvenience/frustration caused. ADRS Diversified Services.
ADRS Diversified Services's reply25 Jun 2019, 08:56
Official
Good day Zuko,
Thank you for bringing this to our attention, please can you provide us with your contact details/email address in order to investigate the matter further, we will thereafter revert back to you immediately. Apologies for the inconvenience/frustration caused. ADRS Diversified Services.
Thank you for bringing this to our attention, please can you provide us with your contact details/email address in order to investigate the matter further, we will thereafter revert back to you immediately. Apologies for the inconvenience/frustration caused. ADRS Diversified Services.
ZK
Zuko K's updateReviewer Update
19 Jul 2019, 21:44I don't like how this mattet is being handled, all I'm asking is for the money I paid to be reversed into my correct account afterall your organisation gave me a wrong reference account to pay on. Now I'm being told this account is not with your company anymore. That's unacceptable ADRS.
ZK
Zuko K's update19 Jul 2019, 21:44
Reviewer Update
I don't like how this mattet is being handled, all I'm asking is for the money I paid to be reversed into my correct account afterall your organisation gave me a wrong reference account to pay on. Now I'm being told this account is not with your company anymore. That's unacceptable ADRS.
ADRS Diversified Services's replyOfficial
09 Sept 2019, 07:30Good day Zuko K,Kindly note we have requested information from you and still awaiting your response to date. Please reply as soon as possible as this will enable us to resolve this matter.Thank you, ADRS Diversified Services
ADRS Diversified Services's reply09 Sept 2019, 07:30
Official
Good day Zuko K,Kindly note we have requested information from you and still awaiting your response to date. Please reply as soon as possible as this will enable us to resolve this matter.Thank you, ADRS Diversified Services