Horrible service
I settled my account and sent them the proof of payment then I called in on the 10th September after I received an sms about how they escalated my account and I have requested my settlement letter and to date I have not received it.
They never respond to emails and when you call it’s always empty promises
Helpful (0)
Replies (3)0
Replies (3)
ADRS Diversified Services's replyOfficial
15 Sept 2021, 09:14Good morning,
Thank you for notifying ADRS of this matter, we apologies for the inconvenience caused. This matter has been escalated to the relevant department for urgent attention.
Kind Regards
ADRS Diversified Services
Thank you for notifying ADRS of this matter, we apologies for the inconvenience caused. This matter has been escalated to the relevant department for urgent attention.
Kind Regards
ADRS Diversified Services
ADRS Diversified Services's reply15 Sept 2021, 09:14
Official
Good morning,
Thank you for notifying ADRS of this matter, we apologies for the inconvenience caused. This matter has been escalated to the relevant department for urgent attention.
Kind Regards
ADRS Diversified Services
Thank you for notifying ADRS of this matter, we apologies for the inconvenience caused. This matter has been escalated to the relevant department for urgent attention.
Kind Regards
ADRS Diversified Services
's updateReviewer Update
15 Sept 2021, 09:22I called in again this morning and my payment which was made end of last month still has not been allocated as I used my id number as reference for payment yet I send the proof of payment the very same day I made the payment.
Your staff is *********** including your team leader Gadifele, i should not be suffering the consequences of your system deficiencies or incompetence of your staff and I am tired of my matter being escalated sort this out today and send me my settlement letter as I have settled the account. Ensure that none of your staff ever calls me again and also deal with your customer services agent Zanele’s rude behavior.
Your staff is *********** including your team leader Gadifele, i should not be suffering the consequences of your system deficiencies or incompetence of your staff and I am tired of my matter being escalated sort this out today and send me my settlement letter as I have settled the account. Ensure that none of your staff ever calls me again and also deal with your customer services agent Zanele’s rude behavior.
's update15 Sept 2021, 09:22
Reviewer Update
I called in again this morning and my payment which was made end of last month still has not been allocated as I used my id number as reference for payment yet I send the proof of payment the very same day I made the payment.
Your staff is *********** including your team leader Gadifele, i should not be suffering the consequences of your system deficiencies or incompetence of your staff and I am tired of my matter being escalated sort this out today and send me my settlement letter as I have settled the account. Ensure that none of your staff ever calls me again and also deal with your customer services agent Zanele’s rude behavior.
Your staff is *********** including your team leader Gadifele, i should not be suffering the consequences of your system deficiencies or incompetence of your staff and I am tired of my matter being escalated sort this out today and send me my settlement letter as I have settled the account. Ensure that none of your staff ever calls me again and also deal with your customer services agent Zanele’s rude behavior.
ADRS Diversified Services's replyOfficial
16 Sept 2021, 08:39Good day,
ADRS once again apologies for the inconvenience caused, we hereby confirm that the client has sent us the paid up letter of which the same was sent to you.
This matter is now resolved.
Do not hesitate to contact us in future should any assistance be required.
Regards
ADRS Diversified Services.
ADRS once again apologies for the inconvenience caused, we hereby confirm that the client has sent us the paid up letter of which the same was sent to you.
This matter is now resolved.
Do not hesitate to contact us in future should any assistance be required.
Regards
ADRS Diversified Services.
ADRS Diversified Services's reply16 Sept 2021, 08:39
Official
Good day,
ADRS once again apologies for the inconvenience caused, we hereby confirm that the client has sent us the paid up letter of which the same was sent to you.
This matter is now resolved.
Do not hesitate to contact us in future should any assistance be required.
Regards
ADRS Diversified Services.
ADRS once again apologies for the inconvenience caused, we hereby confirm that the client has sent us the paid up letter of which the same was sent to you.
This matter is now resolved.
Do not hesitate to contact us in future should any assistance be required.
Regards
ADRS Diversified Services.