Disgusting service ADRS

I do not have a Kanga account, I do not even know what Kanga is or what they do, never heard of them. But on a weekly basis I am being harassed by these people via SMS to either increase my account-since I apparently am approved for a higher debt, the next SMS will tell me that I have not paid the premium and that will be followed by FINAL DEMANDS. I phoned them only to be told that my number is not on their system. I sent emails and the answer was the same. The operator on the phone even asked me, if I was sure this is the number, if do not perhaps have another number???? 🤦♀️ I do not know my phone number? I had this number for 11 years.

I phoned again today and asked to speak to somebody who knows how to fix this only for the operator to ask me if I am implying she does not know her job and put the phone down.

I want somebody in charge to speak to me and sort this out. I am so tired of these messages, blocking does not help, since they always use a different number the next day.

What about the POPI act? Is this not perhaps against law?

A business like this one should not be allowed to operate, especially when dealing with private customer information.