ADRS does not respond to emails

Item: ADRS Diversified Services
Rating: 1
Author: Sivuyile T

I have numerous emails to Adrs staff asking for assistance to no avail, I sent through proof of payment and asked that it be allocated to my Wonga account but to this day the money has not been allocated as a result my account is in arears and my credit score has been affected.

Helpful (0)

Replies (3)

ADRS Diversified Services's replyOfficial

28 May 2024, 14:38

Hi Sivuyile Thelelo, Thank you for bringing this to our attention, we will investigate this matter right away and get back to you shortly. Please accept our apologies for the inconvenience caused. Thanks,ADRS Diversified Services

ADRS Diversified Services's reply28 May 2024, 14:38

Official

ADRS Diversified Services's replyOfficial

06 Jun 2024, 07:35

Hi Sivuyile Thelelo,

Kindly note that this matter has been escalated to Wonga for payment allocation. Once resolved, we will provide feedback.

Thanks,
ADRS Diversified Services

ADRS Diversified Services's reply06 Jun 2024, 07:35

Official

Hi Sivuyile Thelelo,

Kindly note that this matter has been escalated to Wonga for payment allocation. Once resolved, we will provide feedback.

Thanks,
ADRS Diversified Services

ADRS Diversified Services's replyOfficial

06 Jun 2024, 10:23

Hi Sivuyile Thelelo,

Your query has been resolved, payment was updated and account is closed. Should you require further assistance, please don't hesitate to reach out to us.

Thanks,
ADRS Diversified Services

ADRS Diversified Services's reply06 Jun 2024, 10:23

Official