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Christine N

1 reviews | Active since Dec 2014

17 Jan 2017, 15:07

PHONE REPAIRS TAKING ALMOST A MONTH

<p>I have a Samsung S7 which was logged as a repair by ADH Premium. The courier company collected the phone from on the 29th of December 2016. Now, countless phone calls later, still no feedback as to when my phone will be done. When I phone the call centre, they just tell me that they are waiting for parts from Samsung. Surely waiting 3 weeks for parts for a brand new phone is ridiculous!!!</p>

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Christine N's update17 Jan 2017, 15:15
Reviewer Update

After they tell me the first time the phone was booked in that it will only take about 5 working days. And on top of that, they can't even give me a loan phone. Pathetic!!!!