AC
Ashley C

1 reviews | Active since Oct 2017

19 Oct 2017, 13:51

Samsung ADH

I am absolute stunned at the great service received from Samsung ADH.

I had less than a month left on my 12-month warranty on a screen when my phone (Samsung S7 Edge) fell and the whole front screen was shattered.

I contacted ADH and had to email my proof of purchase as my ADH Registration was still set on my old Samsung S6. I sent the email and phoned back when a very helpful Thandi assisted with the changes and arrangements.

My phone was collected by the courier on Monday and received notification on Thursday that my phone has been repaired and that the agent will contact me for delivery.

What an absolute pleasure to receive such good service which is quite unexpected in this era.

A huge thanks to the Samsung ADH Premium team and Thandi for the superb assistance.

Kind Regards, Ashley Claassen

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