JvdV
Janette van der Vyver

1 reviews | Active since Dec 2009

20 Apr 2016, 12:33

Refuse a refund on a pre-payment

I paid for a year upfront for web hosting with Choice Hosting. One month after I paid they sold their business or transferred their business to Adept Internet. Had I been told that a sale of business was in process I would not have paid for a year upfront, but I was given no indication that they would not be my service provider for the year for which I paid.<br> <br> I was not happy with the service I received from Adept Internet as my sites were down a few times without warning and for several hours. I therefore found a new service provider. <br> <br> I have requested a pro-rata refund for the annual fee paid. Both Choice Hosting and Adept Internet has treated my request as a joke and have stated that they flatly refuse to refund me. Adept Internet stating that it is the responsibility of Stephen Waters from Choice Hosting and Stephen Waters stating he won't refund me.<br> <br> [URL Removed]<br> [URL Removed]<br>

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