Zero service on new sales made online, no spare parts for equipment that needs repair.

I have been trying to get spare parts from the Bloemfontein branch since December 2025. Its always being ordered and I am promised I will get the call as soon as it arrives. After 8 months I have given up hope and purchased from different company.

Then I made the mistake of ordering new items via their website, and paid for it by card. Days later I have receive no update on what is happening with my order. Phoned the branch and they said they cant see the order on their side, so cannot assist.

This does not seem like a professional company that wants to take my money.