the worst service I have ever received.

Item: Adendorff Machinery Mart
Rating: 1
Author: Riaan W

Please don't ever go to the Centurion branch. I bought a generator there. I thought I would take it there for a service. WOW no service is the best to describe it. 2 weeks later I had to go fight to get my generator from them. 2 days later they phoned me to ask if i have received my generator. wow guys I can't even say bad service if there was nothing at all. I am so sorry I bought the generator from these people.

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Replies (1)

Adendorff Machinery Mart's replyOfficial

14 Mar 2024, 11:21

Dear Riaan de Waal,

My name is Jacques Potgieter, and I represent Adendorff Machinery Mart's customer service team. Thank you for taking my call earlier.

Please accept our sincerest apologies for the inconvenience and frustration you encountered with the time it took to service your generator.

Your satisfaction is our top priority, and we value your trust in us. Thank you for bringing this matter to our attention and for giving us the opportunity to rectify it. Please be assured that we will do everything in our power to regain your confidence in our services.

If there is anything further, we can assist you with or if you have any additional feedback to share, please do not hesitate to reach out to us directly.

Sincerely,

Jacques Potgieter

Adendorff Machinery Mart Team

Adendorff Machinery Mart's reply14 Mar 2024, 11:21

Official