GS
Garth S
1 reviews | Active since Feb 2013
12 Apr 2016, 11:49
Second time extremely poor service
Being an electrician with my own business I often give Adendorffs as reference to clients when they want to purchase a generator. I purchased a chasing machine only to find out that it doesn't work properly and the BM stated I must understand that the video is china and their cement isn't as hard as ours. He was prepared to take back after a week with a R360 handling fee. Yesterday I received a call on feedback on my generator and accused of changing my ignition and choke thus my warranty expires and had to fork out a further R590 for that repair. So well done Adendorffs Roodepoort I will never support your company again and neither recommend you even if I have to pay morr
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Replies (1)Adendorff Machinery Mart's replyOfficial
12 Apr 2016, 13:41Hello garfield19703,
Thank you for making us aware of your current situation. We do apologize for the inconvenience caused to yourself. We always aim to deliver excellent service to each of our clients.
I am currently investigating the situation and will revert back to you as soon as possible.
Thank you for making us aware of your current situation. We do apologize for the inconvenience caused to yourself. We always aim to deliver excellent service to each of our clients.
I am currently investigating the situation and will revert back to you as soon as possible.
Adendorff Machinery Mart's reply12 Apr 2016, 13:41
Official
Hello garfield19703,
Thank you for making us aware of your current situation. We do apologize for the inconvenience caused to yourself. We always aim to deliver excellent service to each of our clients.
I am currently investigating the situation and will revert back to you as soon as possible.
Thank you for making us aware of your current situation. We do apologize for the inconvenience caused to yourself. We always aim to deliver excellent service to each of our clients.
I am currently investigating the situation and will revert back to you as soon as possible.
