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ravendran N
1 reviews | Active since Jul 2015
14 Oct 2023, 13:57
NOT ANOTHER BUYOUT FROM ARDENDOFF
I am very dissatisfied with 2x products purchased from your Johannesburg branch which is not even a.full year old. I have made a purchase on the engine crain to which is leaking hydraulic fluid and the radiator pressure tester the cylinder is not holding pressure. They put me on hold when ever I call and the call gets cut. My sales guys name is Dolf. It irritate me to having know the amount of money spent and their product cannot do the job. Can a senior Manager or the owner of this business call me.
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Adendorff Machinery Mart's replyOfficial
18 Oct 2023, 08:47 Dear Ravendran,
I want to start by expressing my sincere apologies for the issues you've encountered with your recent purchases from one of our Johannesburg branches. I understand your frustration and disappointment, and we are committed to resolving this matter for you.
It's clear that the products you've purchased haven't met your expectations, and I want to assure you that we will investigate these problems thoroughly.
Please be so kind to send me a email with the invoices for the items you have purchased that you are having issues with. My email address is *** .
If you could please provide the best contact number and a convenient time for us to reach out to you, it would be greatly appreciated.
We look forward to your response so we can resolve this matter.
Kind regards,
Adendorff Machinery Mart Team
I want to start by expressing my sincere apologies for the issues you've encountered with your recent purchases from one of our Johannesburg branches. I understand your frustration and disappointment, and we are committed to resolving this matter for you.
It's clear that the products you've purchased haven't met your expectations, and I want to assure you that we will investigate these problems thoroughly.
Please be so kind to send me a email with the invoices for the items you have purchased that you are having issues with. My email address is *** .
If you could please provide the best contact number and a convenient time for us to reach out to you, it would be greatly appreciated.
We look forward to your response so we can resolve this matter.
Kind regards,
Adendorff Machinery Mart Team
Adendorff Machinery Mart's reply18 Oct 2023, 08:47
Official
Dear Ravendran,
I want to start by expressing my sincere apologies for the issues you've encountered with your recent purchases from one of our Johannesburg branches. I understand your frustration and disappointment, and we are committed to resolving this matter for you.
It's clear that the products you've purchased haven't met your expectations, and I want to assure you that we will investigate these problems thoroughly.
Please be so kind to send me a email with the invoices for the items you have purchased that you are having issues with. My email address is *** .
If you could please provide the best contact number and a convenient time for us to reach out to you, it would be greatly appreciated.
We look forward to your response so we can resolve this matter.
Kind regards,
Adendorff Machinery Mart Team
I want to start by expressing my sincere apologies for the issues you've encountered with your recent purchases from one of our Johannesburg branches. I understand your frustration and disappointment, and we are committed to resolving this matter for you.
It's clear that the products you've purchased haven't met your expectations, and I want to assure you that we will investigate these problems thoroughly.
Please be so kind to send me a email with the invoices for the items you have purchased that you are having issues with. My email address is *** .
If you could please provide the best contact number and a convenient time for us to reach out to you, it would be greatly appreciated.
We look forward to your response so we can resolve this matter.
Kind regards,
Adendorff Machinery Mart Team