MS
Mathew S
1 reviews | Active since Apr 2021
24 Feb 2024, 10:02
NO WARRANTY ON BAD QUALITY PRODUCTS
Bought a Mac Afric Engine locking combination Kit yesterday from the Rustenburgbranch, the one part broke off immediately and went back today to ask if they had warranty but they do not have on these tools apparently and we must just buy a new one, this is a kit that cost Close to R900 and i have barely used it once and it already broke, where is the customer service?
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Adendorff Machinery Mart's replyOfficial
26 Feb 2024, 08:54Dear Mathew Swanepoel,
I trust that you are doing well. Thank you very much for you feedback from our Adendorff Machinery Mart store in Rustenburg.
I trust that you are doing well. Thank you very much for you feedback from our Adendorff Machinery Mart store in Rustenburg.
I apologize for any inconvenience caused. I would like to make things right. Please be so kind to send me your invoice and a emailing explaining your experience in detail at our Rustenburg store. My email is ***
I look forward to assisting you with the matter.
Kind regards
Jacques Potgieter
Adendorff Machinery Mart Team
Jacques Potgieter
Adendorff Machinery Mart Team
Adendorff Machinery Mart's reply26 Feb 2024, 08:54
Official
Dear Mathew Swanepoel,
I trust that you are doing well. Thank you very much for you feedback from our Adendorff Machinery Mart store in Rustenburg.
I trust that you are doing well. Thank you very much for you feedback from our Adendorff Machinery Mart store in Rustenburg.
I apologize for any inconvenience caused. I would like to make things right. Please be so kind to send me your invoice and a emailing explaining your experience in detail at our Rustenburg store. My email is ***
I look forward to assisting you with the matter.
Kind regards
Jacques Potgieter
Adendorff Machinery Mart Team
Jacques Potgieter
Adendorff Machinery Mart Team