MAC AFRIC Electric Tacker / Nail-gun / Staple-gun

I purchased an electric nailer/stapler from Adendorff Edenvale last year and only needed to use it about 2 months ago. It stapled until the staples were finished. I went in and bought more staples, but the salesman sold me the wrong staples which resulted in the staples getting jammed in the machine. I took the machine back and Gilbert very patiently removed all the staples and cleaned and oiled the machine and gave me the correct staples. When I got home the machine refused to work again. I took it back and Gilbert again very patiently tested it and gave it back to me. This happened 3 times and unfortunately, the machine worked in the shop but when I got home, it wouldnt even come on. I would like to commend Gilbert on his excellent service but I would never recommend the electric nailer/stapler. I've bought all my tools from Adendorff in the past and this is the first time i've purchased something that just won't work. Unfortunately, I've wasted money as I can't get a refund as I don't have the box or the slip anymore. I'll just take this as a lesson learnt. Also, the online customer service is non existent. I logged a ticket #90663 on the 23rd April and to date have received no response other than the above ticket number.