1 reviews | Active since Jan 2020
Liers and disgusting service
After my previous complaint Addendorffs does not even deserve a star . After my complaint I did receive a call from their Head office very quicly to my surprise but the crux of the call I received was as follows: I would get a call from the PMB BRANCH AND THAT THEY WOULD SORT OUT A MACHINE THAT WORKS BARRING THE FUEL LEAK. Well I’ve received nothing . The so called Mr Stoffel would have called from the technical side but to no avail . I’ve been instructed by my client that money back would keep my company name clear of any inconsistencies as per my company garentees . So to save face I’ve kept my promise and paid the client back as he bought his own machine , installation was a freebie from our side . So how many more could be facing the same scenario . Addendorf you really know how to bring a small bussniss down after all the years surport that I’ve given this company . Nothing more disgusting in our climate of small businesses . That their directors can’t or will not assist their surpporters , but I can assure them that I will not rest till they can admit thier useless aftersales service and thier incompatant staff at PMB and this so called Stoffel . I really hope they can sleep at night after this disgusting service , what about all the others that don’t know better that have been done in
Trust you are doing well. Our store manager has reached out to you. We have the credit option open for you. But we do respect that you still want and need the machine.
Our store manager has confirmed your generator is ready for collection. After collection if there is any issues , please be so kind to get into contact with the store or customer care at *** .
We will always assist as much as we can also as quick as we can.
Have an excellent day further.
Kind regards
Adendorff Machinery Mart
Trust you are doing well. Our store manager has reached out to you. We have the credit option open for you. But we do respect that you still want and need the machine.
Our store manager has confirmed your generator is ready for collection. After collection if there is any issues , please be so kind to get into contact with the store or customer care at *** .
We will always assist as much as we can also as quick as we can.
Have an excellent day further.
Kind regards
Adendorff Machinery Mart
