Bad Service

<div>Hi The purpose of this review is to highlight the quality of customer service I received at the Polokwane branch from *****, the sales rep. On the 8th of February I bought a bench polisher from them and enquired about tapered ends for the polisher. “We don’t sell that” he rep****. I thought I was mistaken so later that day I checked their website again and the part I needed was on their website. I wanted polish the next and I went to their shop to get it. Whilst there I requested that the part I need be ordered. ****** gave me the same answer - “We don’t sell that part”. I showed him the part on their website and he persisted that the part isn’t for the polisher. At this point the indifference baffled me and I asked him why he was giving a customer such an attitude (hardegat). Granted, not my greatest moment. ****** proceeded “You are a child, you must grow up. You want to be treated like you’re special”. More than the ridicule of the experience, it is the sheer indifference of the individual that concerned me the most. I am disappointed that a customer facing employee would take personal digs at a customer. Customer service is left wanting almost everywhere we go but to see it happen at an Institution like Adendorff is truly disappointing.</div>