Adendorffs - Disgust

I must congratulate Adendorffs on the most useless and dishonest service that I have ever experienced. Dealing with SARS is more of a pleasure than dealing with Adendorffs staff. Instead of standing up and admitting fault the manager and his staff try their level best to hide what happened. As far as upper management goes they don't seem to give a damn as to how their staff deal with paying customers. Taking lessons from Eskom management perhaps. I was always a great fan of adendorffs until I had to take my Mac Afric generator in for basic repair and service. It was delivered to the Centurion branch on the 7 January 2020 with the guarantee of about 7 days then it will be finished. I would also be supp**** with a quote. 21 days later after numerous calls from my side it was finally ready. No quote sent however. I took the machine home and ran it for less than 10 minutes and stopped working. Exactly the problem I took it in for. When I phoned the next day I was told to bring it back which I did. When I was there with the manager and technician they realised that they forgot to fix the bushes when they had my machine. Subsequently they tried to hide thus fact and blamed it on a faulty alternator which they then quoted R2800 to repair. Strange how they ran a generator and a grinder on a machine with a faulty alternator. The entire dealing with Adendorffs on this case has been dishonest and disgusting. An independent generator specialist has subsequently looked at the machine and has diagnosed an internal wiring problem. Surely honesty is a better policy Adendorffs.