SK
SCHWESS K
1 reviews | Active since Feb 2013
14 Jan 2016, 11:14
poor delivery service
My father inlaw is under peritonial dialisis. He is on holiday at my house. Holiday stock of his bags was short delivered and Omar at dispacht refuse to send us one case of bags. My father will run out of stock on friday. He is flying back to pretoria on saturday. He will not be able to dialise on friday and saturday. <br> Mr keyser'S MEDICAL AID spend approximatly R18000 per month at Ad****. Therefor we expext beter service.
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Adcock Ingram's replyOfficial
14 Jan 2016, 13:03Hello SCHWESS,
Good day,
Thank you for bringing this under our attention, I have sent this complaint to our Critical Care Division, you will receive a call during the course of the day.
Please accept out sincere apology for your bad experience with regards to this matter.
Regards
Sonel Fourie
Customer Care Representative
Good day,
Thank you for bringing this under our attention, I have sent this complaint to our Critical Care Division, you will receive a call during the course of the day.
Please accept out sincere apology for your bad experience with regards to this matter.
Regards
Sonel Fourie
Customer Care Representative
Adcock Ingram's reply14 Jan 2016, 13:03
Official
Hello SCHWESS,
Good day,
Thank you for bringing this under our attention, I have sent this complaint to our Critical Care Division, you will receive a call during the course of the day.
Please accept out sincere apology for your bad experience with regards to this matter.
Regards
Sonel Fourie
Customer Care Representative
Good day,
Thank you for bringing this under our attention, I have sent this complaint to our Critical Care Division, you will receive a call during the course of the day.
Please accept out sincere apology for your bad experience with regards to this matter.
Regards
Sonel Fourie
Customer Care Representative