Compral Pain Powders short supply.

Both myself and my wife have been experiencing shortages in the Compral Pain Powders 38's dispensers; sometimes they are full, other there can be as many as five short. We have communicated this via email to Ad**** on a number of occasions, we get a response with a reference no, from a guys who has such a long surname; that's where it ends. Clearly they are not interested in sorting this; it does not make sense to go back to the store as it's simply not worth travelling 6km for 3 - 5 powders! We've reverted back to our original supplier, the only reason we changed was due to price; possibly their price is better as they make this up in the shortfall of product. Go away from this product! ?