DM
David M

1 reviews | Active since Feb 2015

10 Apr 2016, 14:06

2-in-1 Vita-thion. Effervescent Tablets

On 22 Feb 2016 I bought a double pack of the above product. On opening one of the sealed plastic containers I found a hand-full of orange/brownish coloured ***** of about .5 mm in diameter inside. I was quite shocked as you always accept these products to be safe coming from a \ reputable\" supplier and being sold by a \"reputable\" company.<br> This was reported to Ad**** Ingram on 29 Feb 2016 and also to Dischem on 19 March 2016. Both acknowledged receipt but that was the last I heard from them.<br> As this products is for human consumption it is extremely worrying, as there is obviously a serious problem with there manufacturing, control and responsibility.<br> I have since stopped using the product as the identity of the contamination is still a mystery and I am not prepared to take a chance on my safety, as it could be anything imaginable and not one of these two companies really care.<br> So be care-full, when you use these food supplements, and as far as I know there is also very little legislation or authority that control food supplements"

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Replies (1)
Adcock Ingram
Adcock Ingram's reply11 Apr 2016, 08:16
Official
Hello maritz1955,

Thank you for bringing this under my attention. Please accept our sincere apology for the way your complaint was handled.

Please note this complaint will be sent to the head of Quality assurance for URGENT attention.

Herewith your Ref No 1-***.

Please feel free to contact me if you need any further assistance.


Regards
Sonel Fourie
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