ME
Melissa E
1 reviews | Active since Jul 2013
06 Apr 2022, 07:56
Bad connectivity, no real assistance
We live in an estate where we have to use the internet connection provided (Activate). Before we moved here we used Afrihost and never experienced any problems with internet connection. Now we experience connectivity issues almost on a daily basis, with little to no help being provided. The connection is extremely fickle and there seems to be no help for us. This makes working from home extremely challenging.
Helpful (0)
Replies (2)0
Replies (2)
Activate Telecoms's replyOfficial
06 Apr 2022, 09:15Hi Melissa, apologies for your frustration, please could you let us know the name of the account holder and the estate you stay in so we can look at your account and get in contact to get it sorted.
Regards,
Activate
Regards,
Activate
Activate Telecoms's reply06 Apr 2022, 09:15
Official
Hi Melissa, apologies for your frustration, please could you let us know the name of the account holder and the estate you stay in so we can look at your account and get in contact to get it sorted.
Regards,
Activate
Regards,
Activate
Activate Telecoms's replyOfficial
06 Apr 2022, 12:08Hi Melissa, we have been in contact and a site visit has been arranged for today.
Activate Telecoms's reply06 Apr 2022, 12:08
Official
Hi Melissa, we have been in contact and a site visit has been arranged for today.