JL
Jacques L
1 reviews | Active since Nov 2011
03 Mar 2023, 14:35
Action Print - No action at all
No communication from the company. Made numerous follow-up phone calls and was told every time we will be called back shortly. We never get a call back and have to phone back every time. In 2 weeks there was no communication or any progress on the order, that was paid for in advance. Please stay as far away from this company as you can. Very disorganized and bad service delivery.
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Replies (1)
Action print - Pretoria's replyOfficial
03 Mar 2023, 16:13Good day Jacques
Thank you for taking the time to give us feedback.
I do apologise that your experience has been negative with us. Unfortunately I can only see your name and not match that with any order on our system. Can you please send me your order number or information so I can track down your order. Alternatively please send your number to us on whatsapp *** so i can make contact with you. I do thank this seriously and wish to resolve this for you as soon as possible.
Kind regards
Bernard van Niekerk
Thank you for taking the time to give us feedback.
I do apologise that your experience has been negative with us. Unfortunately I can only see your name and not match that with any order on our system. Can you please send me your order number or information so I can track down your order. Alternatively please send your number to us on whatsapp *** so i can make contact with you. I do thank this seriously and wish to resolve this for you as soon as possible.
Kind regards
Bernard van Niekerk
Action print - Pretoria's reply03 Mar 2023, 16:13
Official
Good day Jacques
Thank you for taking the time to give us feedback.
I do apologise that your experience has been negative with us. Unfortunately I can only see your name and not match that with any order on our system. Can you please send me your order number or information so I can track down your order. Alternatively please send your number to us on whatsapp *** so i can make contact with you. I do thank this seriously and wish to resolve this for you as soon as possible.
Kind regards
Bernard van Niekerk
Thank you for taking the time to give us feedback.
I do apologise that your experience has been negative with us. Unfortunately I can only see your name and not match that with any order on our system. Can you please send me your order number or information so I can track down your order. Alternatively please send your number to us on whatsapp *** so i can make contact with you. I do thank this seriously and wish to resolve this for you as soon as possible.
Kind regards
Bernard van Niekerk