AB
Annie B
1 reviews | Active since Nov 2020
09 Nov 2021, 11:08
Don't use Acorn Broadband.
I started using Acorn in September 2021. They promised the moon and stars and have delivered JACK! Their service is unstable and unreliable. Not to mention DAMN EXPENSIVE. I pay R1050 for a 4meg line. When you contact support, they take HOURS to respond to your Whatsapp message, if at all. They offer no support over weekends and apparently their sales and support team share the same WhatsApp business profile. When you contact them, all they say is sorry for the inconvenience, but they don't improve. Where I live, this company is the only service provider in the area and I'm stuck, with no other options but to use their service.
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