1 reviews | Active since Jun 2016

28 Apr 2023, 20:56

Acoin / Mobi-Games (Payment Allocation Problems)

I'm honestly getting extremely annoyed with this issue ..... Of payment's going off my bank accounts instantly but NOT receiving my vouchers... !!!

The excuses are it's an IT problem or Bank problem.

The thing that is most frustrating is the fact that you can't play on MOBI-GAMES without paying instantly using the Acoin app.. for cash vouchers !!!!

But when this happen, you have to wait 24-48 hours before you will receive the vouchers.

This is after you submitted your proof of payments via the Support / Email... !

You can literally do a recon for them .... Seeing exactly the time and amount on there app & cross referencing your Bank statement... But sorry you will wait!!!!

This has happened on, Mr Delivery Once their respo .. Excellent Customer Service Received.. (They refunded me and gave me extra buying credit).

But when it comes to Mobi-Games & Acoin - Customer Service is definitely not a priority!!!

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