Wonderful Product, service not so much

Over the years i have owned a number of acer products, currently 3. The product is great, I experienced some small problems but all in all great value for money. Unfortunately this value is completely destroyed by the standard of aftermarket support. I am not going to rant here about what happened, no-one would believe me anyway. One thing that I can say is that there is no push-through to resolve the problems to the end. <br> <br> Try this and try that and if that does not work .... sorry for you.<br> <br> This is now my second time with the same end result.<br> Previously i had to purchase recovery disks for my machine, from acer, without resolve for my wifi drivers Indecent number: ***. I was able to resolve this with the help of friendly (similarly frustrated) individuals over the internet #nothankstoacer.<br> <br> My current indecent: *** is following the same route, I am still waiting for response from my e-mail on Monday now Thursday, not the 24 hours support promised..<br> <br> This is my final attempt at getting service from you, I have wasted enough time.<br> <br>