Terrible Customer Service

HORRIBLE CUSTOMER SERVICE!!! Acer has the worst customer service ever!!!! As we speak I am on hold to speak to a manager after which I have been told that he is too busy to attend to query. My tablet needs to go into repairs and they have taken a week to collect my tablet as apposed to the 48hrs I was promised! The lack of care that I have received is disgusting! my ref number is ***s Stuart Morgan the manager and Melcolm, the call centre agent I spoke to yesterday have been slow to respond and of little to no help at all!!!! Acer your employees and POOR customer service is unacceptable and utterly damaging to your company! As it stands, I will never buy another acer product again and will further escalate my bad experience to other forms of media! TERRIBLE CUSTOMER CARE!!!!