Most terrible service!!!

I did write a previous review, so this is just an update. I have now been without my (Still under guarantee) Laptop since February of this year. The service dept phoned me this morning to inform me that the battery that they were waiting for, for more than a month were not the problem, so now they ordered another part with no ETA for that. So it still is unresolved.

How can they expect me to run my business without a laptop for so long?

It is terrible service, Also no reply or any contact from them, after my previous complaint on Hellopeter.