EF
Elize F

1 reviews | Active since May 2016

25 Jan 2016, 13:35

Great Service from Acer

My Brand new Acer laptop's screen \just popped"and looked cracked. I send the laptop with a courier to the Acer repair centre and was told if Acer repair the laptop I am responsible for the cost. I was very upset as I was not responsible for the Acer cracked screen.<br> After numerous phone calls I eventually spoke to Dave the Technical Director. He said Acer will do the repairs for me - free of charge - and courier it back to me in Herm****. I was blown away by his professional manner in which he dealt with this problem. Needless to say I will only buy Acer in the future.<br> Thanks for Great Service and a very Happy Acer Customer. """

0
Replies (1)
ACER AFRICA (PTY) LTD
ACER AFRICA (PTY) LTD's reply28 Jan 2016, 10:09
Official
Hello MHPA,


Thank you so much for posting this compliment. For more news about Acer products and services, please visit our facebook page.

Kind Regards,

Acer Africa