Faulty products - refusal for replacement.

I bought a Acer A315 N3350 Celeron laptop from Hi-Fi Corp on the 16th December 2017. The unit has never worked and are very slow, to open any applications of even functions. I took it in for repairs whereby it was sent to Acer for repairs. (December 2018) ACER's team has re-installed software etc and sent it back to me in January 2018. I took it back again on the 17th March, as i have been unable to use the laptop in any possible way. It doenst open any apps, it takes 25 minutes to start, I cant use the internet, NOTHING. I was called yesterday t be informed that i am out of warranty and there is nothing they can do for me.

I have bought a unit, that i could never use, it is a complete DUTT. I believe you can refund me, and I will buy another working unit from your store. This service or selling of faulty units is unacceptable.

I asked to speak to the store manager, and i am still waiting for him to call me back. The purchase price was R3999.00.

I will post this on the ACER complaints page too, I expect nothing less than a working unit from both companies. I await your response.