EXTREMELY DISAPPOINTED - Worst service I have ever received.

I bought an acer laptop for University, it was a good size and did what I needed it to do. Only 4 MONTHS after purchasing it the hinge broke and the screen completely split! I sent it in for repairs under warranty and Acer had the audacity to try and quote me for the repair. They proceeded to argue that I had broken it until they gave in 2 weeks after they received my laptop and agreed to fix it. Another 2 weeks later they informed us that they did not have the parts to fix it. I had to start the new semester without a laptop. After 5 weeks of waiting for the repair, that should have been done in no more than 3 weeks, I received my laptop with my warranty card, user manual and other laptop documents missing from the box. There were hundreds of little chips all along the screen and scratches around the screen. The service I received was pitiful and a terrible representation of the brand. I have never been more disappointed by a technical team and brand in my entire life. I will NEVER again purchase an Acer product. I have now been informed that all acer products have a terrible track record and seriously encourage you to avoid Acer.