1 reviews | Active since Feb 2011
Don't Buy Acer - they just ignore you...
For the past 3 weeks I have been in touch with Marlon and Stuart respectively to sort out some driver issues on my laptop. I have emailed them repeatedly with absolutely no response. I still have all the emails as proof. I am serious - just a flat ignore. Due to their tardiness I am losing business and productivity. I am a small business owner and seriously don't have the time to follow up on queries every day. For 3 weeks I am being ignored flat - SERIOUSLY? This is unacceptable. Can someone competent please email me the required software and driver links so that I can continue running my business. I will be in the market for a new laptop soon and if this is the kind of response I can expect i will not be buying your product again.
Thank you for taking the time to post your complaint on the Hellopeter Website; we are sure the issues you have been experiencing must be extremely frustrating.
We will be in contact with you via your personal email address supp**** above to try and assist you as/where possible.
Please do not hesitate to contact us should you require anything further.
Kind Regards
Acer Africa
Thank you for taking the time to post your complaint on the Hellopeter Website; we are sure the issues you have been experiencing must be extremely frustrating.
We will be in contact with you via your personal email address supp**** above to try and assist you as/where possible.
Please do not hesitate to contact us should you require anything further.
Kind Regards
Acer Africa