Disgusting Quality and Service

I bought to my knowledge a brand new Acer laptop at Computer Mania N1 City Cape Town, i hardly had it and hardly used it but the *****s started to fall out but not taking note of it, a month and a half before my warranty was finished the laptop did not want to switch on or charge, took it to Computer Mania they had a look at it and notice *****s are missing so i gave them the packet with all the *****s that fell out, they send it to Acer and they dragged that problem out until the warranty was finished, eventually after i think 2 mnths i got the laptop back and working again but because i'm always use my work laptop and hardly my own laptop i just put mine away, after probably 7 wks after i received it i took it out of the box because i needed to assist my 9 year old with a school project and once again did not want to switch it on, took it back to Computer Mania and they said they will send it to Acer again, now i must hear that Acer respond was they will not fix it coz the time period was to long, if i brought it back the 1st they would've fix it, now i'm sitting with a broken laptop that is i think not even a full 2 years old yet paid over R4000, so i was sold a piece of ****