cell phone technical fault

I brought a acer Z5 on the 25 of December 2014 just 3 days of me having the phone the camera starting malfunctioning and I was half across the world, the problems of the phone only got worse from their on, the screen would go blank for like hours or even freeze I then got back and booked it for repairs on the second week of January 2015 the phone was less then a month old by time, <br> the shop called acer and later tyat day I called total sports and I was told that acer collected the phone, gave it a week and a half without any communication from acer, I then called them and I was told that the switch board is faulty. How does this happen, the phone is not even a month old! Further more I was told that they ordered the parts and it would take 10 days, I mean really now am without a phone, I brought a phone so I can use it not to pay for something am not using. <br> I mean how does a phone come from the manufacturer with a default that shows itself within the first week.<br> and worse am the one who is paying the price of the manufacturer mistakes .<br> just wondering how long I will be phone less. Wa1<br>