BAD SERVICE
<p>We got a Acer laptop on Vodacom upgrade, the laptop wasn't even a month old screen went black. Sent it to Acer. There report came back that it is water damage cost to fix R6000. Took laptop to independant service provider his report factory fault with screen. No damage of any kind on laptop. Still await feedback to him if they are going to replace my laptop</p>
Not the old screen the whole screen went black. Contract for laptop is through Vodacom and when we went there first with the problem they said it is not their problem we have to contact Acer. Surley if you take out a contract they must have the means to assist customers. I have been without my laptop since December 2016 and is still waiting for feedback on what Acer is going to do, whilst my montly installment is collected every month for something I can not use
Not the old screen the whole screen went black. Contract for laptop is through Vodacom and when we went there first with the problem they said it is not their problem we have to contact Acer. Surley if you take out a contract they must have the means to assist customers. I have been without my laptop since December 2016 and is still waiting for feedback on what Acer is going to do, whilst my montly installment is collected every month for something I can not use