GH
Glenda H

1 reviews | Active since Apr 2012

10 Dec 2015, 08:41

BAD PRODUCT

I bought an Acer Aspire laptop in October 2014. In November 2015 (about 10 days after the warranty expired) my laptop stopped working. I went on the internet and found so many complaints about the same problem - the screen went black suddenly. I tried the suggestions and it worked once but not the next day. I took my laptop to Incredible Connection and they confirmed it is my main board that has gone and it will cost R6800.34 to replace. This laptop is only 1 year old and it will cost almost the price of a new laptop to fix. This is a ******* and disgusting that a company can sell products that are of such poor quality that they only last as long as the warranty is valid. The laptop was for home use and I was the only person using it and so it was not even used daily. This product is a total waste of money.

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Replies (1)
ACER AFRICA (PTY) LTD
ACER AFRICA (PTY) LTD's reply10 Dec 2015, 11:49
Official
Hello GlendaHolding,


Thank you for taking the time to post your complaint on the Hellopeter Website; we are sure the issues you have been experiencing must be extremely frustrating.

We will be in contact with you via your personal email address supp**** above to try and assist you as/where possible.

Please do not hesitate to contact us should you require anything further.

Kind Regards
Acer Africa