ACER E380 Went in twice!

Horrible experience regarding the Acer Liquid E380.<br> The phone is 8 months old. Went in 2 weeks ago for a USB/Charging Port fault on Case ID: ***S<br> Acer schemes it's just the AC Adapter/Charger which is faulty so they replace the AC Adapter/Chager.<br> Received my phone back last Wednesday 16/04/2015. <br> Tested the unit & this did not resolve my issue! The unit still gave me problems. <br> I called Stuart Morgan who's the supervisor for the division & he assured me that they would have the issue resolved within 2 business days.<br> <br> I contacted Acer at 13:00 today 20/04/2015 to confirm the status of the repair on new Case ID: ***S & the consultant Linette tells me the unit is in quality check right now but the only fault they could find was the USB cable which they've replaced (same USB cable which they sent me last week...)<br> <br> Based on this experience I won't be encouraging the purchase of Acer products at all. <br> I work for an IT reseller who supplies SME corporate companies this experience does not bode well for the brand in my books!