Ace Online SA
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Ace Online SA
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|1 Reviews
Oct '25 - Sep '26
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Recent reviews (1)
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Michelle W
1 reviews | Active since Jul 2021
28 Oct 2025, 11:51
NO REGARD FOR AUTISM AND DISGUSTING ATTITUDE ON WRONG ITEM
CAN YOU HONESTLY BELIEVE THE ARROGANCE OF THIS MESSAGE???? I ordered a BLUE Kettle. I got a RED One. I ask for a swop BECAUSE I AM AUTISTIC AND I AM LITERALLY MELTING DOWN AND CRYING WITH THIS COLOUR AND THIS IS WHAT I GET???? I MUST PAY???? THIS IS DISGUSTING!!! GET THIS THING AWAY FROM ME AND GIVE ME MY MONEY BACK!!! ABSOLUTELY DISGUSTING SERVICE!!!! Michelle W Attachments 09:14 (32 minutes ago) Hello, I ordered a BLUE kettle. NOT RED. I do NOT want red in my kitchen.I ordered blue. Bring the right item please and collect this one. Or collect and refund Michelle W Attachments 09:16 (30 minutes ago) ---------- Forwarded message --------- From: Michelle W <michellewest***@gmail.com> Date: Tue, 28 Oct 2025, 11:14 Subject: EXTREMELY UNHAPPY Re: ACE ONLINE SA. Michelle W 09:24 (23 minutes ago) I am Autistic. Red is triggering and upsetting to me.It makes me feel threatened. Please get it out of here as soon as possible. Sincerely,Michelle West *** Info ACE ONLINE SA 09:26 (21 minutes ago) Good day Michelle, We sincerely apologize for the error in the color of the kettle you received. We have already informed our warehouse about this discrepancy a Michelle W 09:26 (20 minutes ago) Thank you. Info ACE ONLINE SA 09:43 (3 minutes ago) to me Please note that we currently only offer product collection for items needing repair when a new order is being delivered. Alternatively, you are welcome to courier the item to our company for an exchange. Regards,
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Michelle W
1 reviews | Active since Jul 2021
28 Oct 2025, 11:51
NO REGARD FOR AUTISM AND DISGUSTING ATTITUDE ON WRONG ITEM
CAN YOU HONESTLY BELIEVE THE ARROGANCE OF THIS MESSAGE???? I ordered a BLUE Kettle. I got a RED One. I ask for a swop BECAUSE I AM AUTISTIC AND I AM LITERALLY MELTING DOWN AND CRYING WITH THIS COLOUR AND THIS IS WHAT I GET???? I MUST PAY???? THIS IS DISGUSTING!!! GET THIS THING AWAY FROM ME AND GIVE ME MY MONEY BACK!!! ABSOLUTELY DISGUSTING SERVICE!!!! Michelle W Attachments 09:14 (32 minutes ago) Hello, I ordered a BLUE kettle. NOT RED. I do NOT want red in my kitchen.I ordered blue. Bring the right item please and collect this one. Or collect and refund Michelle W Attachments 09:16 (30 minutes ago) ---------- Forwarded message --------- From: Michelle W <michellewest***@gmail.com> Date: Tue, 28 Oct 2025, 11:14 Subject: EXTREMELY UNHAPPY Re: ACE ONLINE SA. Michelle W 09:24 (23 minutes ago) I am Autistic. Red is triggering and upsetting to me.It makes me feel threatened. Please get it out of here as soon as possible. Sincerely,Michelle West *** Info ACE ONLINE SA 09:26 (21 minutes ago) Good day Michelle, We sincerely apologize for the error in the color of the kettle you received. We have already informed our warehouse about this discrepancy a Michelle W 09:26 (20 minutes ago) Thank you. Info ACE ONLINE SA 09:43 (3 minutes ago) to me Please note that we currently only offer product collection for items needing repair when a new order is being delivered. Alternatively, you are welcome to courier the item to our company for an exchange. Regards,
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