White Label Inverters does not carry any serial numbers for identification nor a warranty.

On 22.09.22 I bought a ACDC White Label CPS1500-24-2 Inverter and had it installed professionally on 25.09.22 and after 10 minutes of testing the unit blew my main DB swith. I returned the unit to ACDC Express Herm**** who refused to Refund, Repair or Replace the unit as per Company Policy. That made me look into the product to find that the NRCS Certificate does not cover this product nor does is carry any product warranty. After a fight they sent the unit for an opinion as to the reason for the failure. On 29.09.22 Steven Rhodes issued ACDC Express his opinion on the reasons for failure and according to him it was due to an electrical spike. However sinse this product has Zero Serial Number or any distinctive Referance number the Rhodes report refer to a product CPS100.0-12-2 which is clearly not the product that I bought and failed. On 25.10.22 a box was delivered at my address which was assumably the Repaired Inverter. I however refused to open the box as I lost confidence in the product. ACDC then arranged to commission the repaired product, but it turned out that they do not have the required batteries and want to Test in in a live environment which had been stable for 6-weeks after I had to buy another Brand. After refusing them to fidget with my current installation they then decided to refund me eventually despite Company Policy. I caution consumers to make absolutely sure when they buy these White Label products from ACDC that they have the valid Certification with Company Warranty and that you do not have to go through a lot of trouble to find remediation and avoid legal costs.