Never go to or trust ACDC
Pity I cant give a rating of 0! Service is shocking, all staff have an terrible attitude and every single product on the shelves should come with a warning that it will last no longer then 6 months.
G-d help you if you want to return there chinese ****, as they send it away " for repairs" never be seen or heard of again, or if its within the return period they will credit your account so you can buy more ****py products and the cycle never ever ends.
I have done my last transaction will All **** Direct from China.
Mario desperately needs to learn the customers time is also important, waiting 3 hours to get something from the warehouse is beyond me, I go to bigger wholesalers then acdc and never had this problem. The shop is run like a prison with 3 check out guards.
ACDC is possibly the worst shopping experience in the country.
Helpful (0)
Replies (3)0
Replies (3)
ACDC Dynamics's replyOfficial
04 Dec 2018, 07:58Hi Gary,
We apologise for the experience that you have had. Do you have any specific repair numbers that you would like us to follow up with for you?
Can you also tell us which branch you are dealing with so that we can follow up with the relevant managers?
It is also possible for you to order goods on our website at www.acdc.co.za . This would greatly alleviate any waiting time that you might experience, as you will receive an email to notify you once your goods are invoiced and ready to be collected. So instead of waiting for the goods to be picked out of a gigantic warehouse, you can come through to our premises only once the goods are waiting for you at the dispatch counter.
We apologise for the experience that you have had. Do you have any specific repair numbers that you would like us to follow up with for you?
Can you also tell us which branch you are dealing with so that we can follow up with the relevant managers?
It is also possible for you to order goods on our website at www.acdc.co.za . This would greatly alleviate any waiting time that you might experience, as you will receive an email to notify you once your goods are invoiced and ready to be collected. So instead of waiting for the goods to be picked out of a gigantic warehouse, you can come through to our premises only once the goods are waiting for you at the dispatch counter.
ACDC Dynamics's reply04 Dec 2018, 07:58
Official
Hi Gary,
We apologise for the experience that you have had. Do you have any specific repair numbers that you would like us to follow up with for you?
Can you also tell us which branch you are dealing with so that we can follow up with the relevant managers?
It is also possible for you to order goods on our website at www.acdc.co.za . This would greatly alleviate any waiting time that you might experience, as you will receive an email to notify you once your goods are invoiced and ready to be collected. So instead of waiting for the goods to be picked out of a gigantic warehouse, you can come through to our premises only once the goods are waiting for you at the dispatch counter.
We apologise for the experience that you have had. Do you have any specific repair numbers that you would like us to follow up with for you?
Can you also tell us which branch you are dealing with so that we can follow up with the relevant managers?
It is also possible for you to order goods on our website at www.acdc.co.za . This would greatly alleviate any waiting time that you might experience, as you will receive an email to notify you once your goods are invoiced and ready to be collected. So instead of waiting for the goods to be picked out of a gigantic warehouse, you can come through to our premises only once the goods are waiting for you at the dispatch counter.
's updateReviewer Update
09 Dec 2018, 18:42Your generic answers are pathetic, I will not get back my lost time of having to exchange your products with a different supplier that actually honour guarantees, your staff it seems are trained to pass the problem on. With regard to ordering on the website it is hardly user friendly.
's update09 Dec 2018, 18:42
Reviewer Update
Your generic answers are pathetic, I will not get back my lost time of having to exchange your products with a different supplier that actually honour guarantees, your staff it seems are trained to pass the problem on. With regard to ordering on the website it is hardly user friendly.
ACDC Dynamics's replyOfficial
10 Dec 2018, 07:55Hi Gary,
We understand that you are frustrated. We can only help if you are willing to give us the opportunity.
If you can provide any repair note numbers that are currently outstanding we can follow these up for you. If you let us know what branch you deal with we will immediately investigate what could be causing the delays that you are experiencing.
If you would like assistance in using the website to place orders you can watch the instructional video here: https://www.acdc.co.za/pages/quick_acdc_co_za_website_tutorial . If you still have any questions about the website, you can email *** with a request, and one of our website consultants will phone you back to walk you through the process.
We understand that you are frustrated. We can only help if you are willing to give us the opportunity.
If you can provide any repair note numbers that are currently outstanding we can follow these up for you. If you let us know what branch you deal with we will immediately investigate what could be causing the delays that you are experiencing.
If you would like assistance in using the website to place orders you can watch the instructional video here: https://www.acdc.co.za/pages/quick_acdc_co_za_website_tutorial . If you still have any questions about the website, you can email *** with a request, and one of our website consultants will phone you back to walk you through the process.
ACDC Dynamics's reply10 Dec 2018, 07:55
Official
Hi Gary,
We understand that you are frustrated. We can only help if you are willing to give us the opportunity.
If you can provide any repair note numbers that are currently outstanding we can follow these up for you. If you let us know what branch you deal with we will immediately investigate what could be causing the delays that you are experiencing.
If you would like assistance in using the website to place orders you can watch the instructional video here: https://www.acdc.co.za/pages/quick_acdc_co_za_website_tutorial . If you still have any questions about the website, you can email *** with a request, and one of our website consultants will phone you back to walk you through the process.
We understand that you are frustrated. We can only help if you are willing to give us the opportunity.
If you can provide any repair note numbers that are currently outstanding we can follow these up for you. If you let us know what branch you deal with we will immediately investigate what could be causing the delays that you are experiencing.
If you would like assistance in using the website to place orders you can watch the instructional video here: https://www.acdc.co.za/pages/quick_acdc_co_za_website_tutorial . If you still have any questions about the website, you can email *** with a request, and one of our website consultants will phone you back to walk you through the process.