JM
Jacqui M
1 reviews | Active since Jun 2023
08 Jun 2023, 12:07
Faulty inverter
Our company bought an inverter from them in September 2022. The unit did not charge and we returned it for repairs. We have been chasing the repair since then, numerous telephone calls, numerous emails, including getting customer care involved, still no joy. We are now in June 2023. Nobody returns calls or answers emails, including customer care. The service is disgusting. Begging for a refund, no answers
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ACDC Dynamics's replyOfficial
15 Mar 2024, 12:30Dear Jacqui,
We apologize for the negative experience you had with ACDC Dynamics, and we regret that your concerns were not addressed as they should have been.
We are pleased to inform you of the introduction of our new Customer Care Team, whose sole focus is to promptly and effectively address all inquiries, concerns, and feedback.
With their dedicated approach, we are confident they will surpass your expectations and provide you with the support you rightfully deserve.
Rest assured, your satisfaction remains our utmost priority, and we eagerly anticipate the opportunity to serve you with excellence.
We apologize for the negative experience you had with ACDC Dynamics, and we regret that your concerns were not addressed as they should have been.
We are pleased to inform you of the introduction of our new Customer Care Team, whose sole focus is to promptly and effectively address all inquiries, concerns, and feedback.
With their dedicated approach, we are confident they will surpass your expectations and provide you with the support you rightfully deserve.
Rest assured, your satisfaction remains our utmost priority, and we eagerly anticipate the opportunity to serve you with excellence.
ACDC Dynamics's reply15 Mar 2024, 12:30
Official
Dear Jacqui,
We apologize for the negative experience you had with ACDC Dynamics, and we regret that your concerns were not addressed as they should have been.
We are pleased to inform you of the introduction of our new Customer Care Team, whose sole focus is to promptly and effectively address all inquiries, concerns, and feedback.
With their dedicated approach, we are confident they will surpass your expectations and provide you with the support you rightfully deserve.
Rest assured, your satisfaction remains our utmost priority, and we eagerly anticipate the opportunity to serve you with excellence.
We apologize for the negative experience you had with ACDC Dynamics, and we regret that your concerns were not addressed as they should have been.
We are pleased to inform you of the introduction of our new Customer Care Team, whose sole focus is to promptly and effectively address all inquiries, concerns, and feedback.
With their dedicated approach, we are confident they will surpass your expectations and provide you with the support you rightfully deserve.
Rest assured, your satisfaction remains our utmost priority, and we eagerly anticipate the opportunity to serve you with excellence.