Dont Care Attitude

On 07/08/2015 I purchased a digital KW meter for my home. The meter did not fit in the DB board so I returned it on the 14/08/2015 and was told that the meter needs to be tested to see if it was used and then I will get my money back and the test will only happen on Monday the 10th. So I bought an analogue meter and left. I was also told that I must send a letter from my bank confirming my banking details by the sales manager. I sent all this through and till today, over two weeks and I have not received my money. When I call the sales person Hymei/Hyman he behaves as if he is doing me a favour by assisting me. This is the same egotistical attitude that you get when you enter the shop and make a purchase from him. He should not be allowed to work with customers and should be packing boxes instead. He has promised to return my call three times and has never done so. Who is going to refund me now as he has my item, my invoice and my letter from the bank.<br> Service at ACDC is really pathetic and I would certainly never travel from Springs to your store ever again. Is that the true culture of ACDC, to treat customers with a home affairs attitude. As if to sell an item is a blessing.<br>