DF
David F
1 reviews | Active since Aug 2015
13 Jun 2024, 12:39
Don't bother calling, they do not answer. I was in a queue of 8 people for more than an hour.
Just spent and hour on the phone trying to get through to this company to get a quote. The other option I have is to get in my car and drive down to Longmeadow from Rosslyn. Had I known they were going to waste my time it would have been faster to just drive there. I will never deal or give these clowns my time again. Your company is shockingly terrible at customer service.
During my 1 hour call I was told how you guys are looking for Dynamic and Innovative staff. Its obvious the search continues. Julle is ***.
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ACDC Dynamics's replyOfficial
19 Jun 2024, 08:56Dear David,
Thank you for taking the time to bring your concerns to our attention. We sincerely apologise for any inconvenience you experienced when contacting us for a quotation.
Following an investigation into the concern you raised, we determined that we experience intermittent problems with our phone lines.
We understand the frustration this issue may have caused and would like to assure you that the matter has been escalated to Management, who are actively seeking innovative solutions to improve our connectivity to deliver a smoother experience going forward. We truly appreciate your patience as we work to resolve these issues.
Should you require any assistance or encounter similar problems in the future, please do not hesitate to contact us via email at ***. Our dedicated team is here to assist you.
Thank you for your understanding, and we apologise once again for any inconvenience caused.
Kind Regards
ACDC Dynamics.
Thank you for taking the time to bring your concerns to our attention. We sincerely apologise for any inconvenience you experienced when contacting us for a quotation.
Following an investigation into the concern you raised, we determined that we experience intermittent problems with our phone lines.
We understand the frustration this issue may have caused and would like to assure you that the matter has been escalated to Management, who are actively seeking innovative solutions to improve our connectivity to deliver a smoother experience going forward. We truly appreciate your patience as we work to resolve these issues.
Should you require any assistance or encounter similar problems in the future, please do not hesitate to contact us via email at ***. Our dedicated team is here to assist you.
Thank you for your understanding, and we apologise once again for any inconvenience caused.
Kind Regards
ACDC Dynamics.
ACDC Dynamics's reply19 Jun 2024, 08:56
Official
Dear David,
Thank you for taking the time to bring your concerns to our attention. We sincerely apologise for any inconvenience you experienced when contacting us for a quotation.
Following an investigation into the concern you raised, we determined that we experience intermittent problems with our phone lines.
We understand the frustration this issue may have caused and would like to assure you that the matter has been escalated to Management, who are actively seeking innovative solutions to improve our connectivity to deliver a smoother experience going forward. We truly appreciate your patience as we work to resolve these issues.
Should you require any assistance or encounter similar problems in the future, please do not hesitate to contact us via email at ***. Our dedicated team is here to assist you.
Thank you for your understanding, and we apologise once again for any inconvenience caused.
Kind Regards
ACDC Dynamics.
Thank you for taking the time to bring your concerns to our attention. We sincerely apologise for any inconvenience you experienced when contacting us for a quotation.
Following an investigation into the concern you raised, we determined that we experience intermittent problems with our phone lines.
We understand the frustration this issue may have caused and would like to assure you that the matter has been escalated to Management, who are actively seeking innovative solutions to improve our connectivity to deliver a smoother experience going forward. We truly appreciate your patience as we work to resolve these issues.
Should you require any assistance or encounter similar problems in the future, please do not hesitate to contact us via email at ***. Our dedicated team is here to assist you.
Thank you for your understanding, and we apologise once again for any inconvenience caused.
Kind Regards
ACDC Dynamics.