RC
Rob C
1 reviews | Active since Mar 2009
07 Oct 2022, 06:41
Dishonouring warranty
I bought a UPS from them in December 21. Last month it died so I took it in for repairs under warranty. I was quoted almost a third of original price to fix because they said they do not cover batteries. This UPS replaced one that had served me for over 5years. The new one was installed in the same configuration as the old one. When I bought the new one, there was no mention of batteries and warranty
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ACDC Dynamics's replyOfficial
19 Oct 2022, 13:07Good day.
Thank you so much for taking the time to send us your mail, We, at ACDC Dynamics pride ourselves on always trying to offer an exceptional Customer Experience and we apricate hearing from our clients as this allows us to improve.
This will be investigated at once and I will revert to you ASAP on our findings.
P.S.
Please kindly send us your email and contact information to *** for us to give you personalised attention.
ACDC Dynamics's reply19 Oct 2022, 13:07
Official
Good day.
Thank you so much for taking the time to send us your mail, We, at ACDC Dynamics pride ourselves on always trying to offer an exceptional Customer Experience and we apricate hearing from our clients as this allows us to improve.
This will be investigated at once and I will revert to you ASAP on our findings.
P.S.
Please kindly send us your email and contact information to *** for us to give you personalised attention.